FAQs

Q. What are your hours?
Q. Can I return an item after hours?
Q. Do I need to return the equipment full of fuel?
Q. Do you deliver?
Q. Do I need any type of insurance to rent equipment?
Q. How do I pay for my rentals?
Q. Can I reserve equipment in advance?
Q. Do I have to wash equipment before I return it?
Q. Do you sell used rental equipment?
Q. What if something is stolen?

Q.What are your hours?

Key Equipment Sales & Rentals, Inc is open 7:00am to 5:00 pm Monday thru Friday and 7:00 am to 12:30 pm Saturday. Closed on Sunday.

Holiday Hours 2009
Closed Memorial Day
Closed 4th of July
Closed Labor Day
Closed Thanksgiving Day
Closed Christmas Day
Closed New Year’s Day

Q. Can I return an item after hours?

We do not recommend it. However if you do, you will be held responsible for any items damaged or stolen.

Q.Do I need to return the equipment full of fuel?

All our equipment is rented with a full tank of fuel. You may fill the tank before returning it or we will fill it for you and charge you for each gallon used.

Q.Yes, delivery is available. Charge is based on distance to travel and equipment rented.

If you are a contractor or builder we would ask for a Certificate of Insurance stating you have full coverage of rental items. If you do not have insurance coverage, you may be held solely responsible to pay for all damage done to the equipment and any other people or things involved if an accident occurs. However, if you rent a bucket/lift insurance is required. The policy needs to name Key Equipment Sales & Rentals, Incas “Loss Payee” and “Additional Insured”. Please contact your sales associate with additional questions.

Q.How do I pay for my rentals?

Key Equipment Sales & Rentals, Inc accepts cash, Visa, MasterCard, Discover, MAC, American Express and personal checks. You may also set up a charge account with approval. Payment is due at the beginning of rental period.

Q.Can I reserve equipment in advance?

Yes, we recommend reserving equipment ahead of time to insure availability.

Q.Can I cancel or change my order?

Yes, you may cancel/change your order up until the rental period begins.

Q.Do I have to wash equipment before I return it?

Yes, all equipment must be returned clean and in the same condition it was when it was picked up.

Q.Do you sell used rental equipment?

Yes, Key Equipment Sales & Rentals, Inc will be happy to negotiate terms on used rental equipment.

Q.What if something is stolen?

First call police, then call Key Equipment.